Articles Posted in Negligence

Behind the Curtain: An “Interview” with a Senior Insurance Adjuster About “Delay, Deny, Defend” and Other Insurance Industry Tactics 
John J. Malm & Associates Personal Injury Lawyers

This is a fictional account of an interview with a senior insurance adjuster for a national insurance company. The information shared in this fictional interview is based on actual events and real insurance industry tactics, including delay, deny, defend, and devalue. The facts presented are grounded in my 30 years of experience as a personal…

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What Is My Personal Injury Case Worth?
John J. Malm & Associates Personal Injury Lawyers

If you’ve been injured in an accident due to someone else’s negligence, one of your most pressing questions is likely: What is my personal injury case worth? The value of a personal injury claim depends on several factors, including the severity of your injuries, the costs you’ve incurred, and the impact on your quality of…

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Why Is Insurance Kept Hidden in Personal Injury Trials?
John J. Malm & Associates Personal Injury Lawyers

The recent shooting of an insurance executive in New York City has thrust a spotlight on the deep distrust many in the public hold toward insurance companies. At the crime scene, shell casings were inscribed with the words “deny,” “defend,” and “depose”—a chilling nod to tactics long associated with the insurance defense industry. These words,…

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What Happens After Getting A Personal Injury Settlement?
John J. Malm & Associates Personal Injury Lawyers

Winning a personal injury settlement is a significant relief after a long legal battle. According to the Bureau of Justice Statistics, most personal injury cases are settled before reaching trial, which makes settlements a common outcome in civil litigation. However, once a settlement is reached, the legal and financial processes are not quite over. It’s…

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How Can You Overcome a Delay in Diagnosis in a Personal Injury Case?
John J. Malm & Associates Personal Injury Lawyers

In personal injury cases, a delay in diagnosis can complicate matters, but it does not mean the plaintiff cannot recover compensation. Delays can occur for several reasons, including delayed symptom onset, misinterpretation of imaging, or a failure to seek immediate care. Despite these challenges, a delay in diagnosis can be overcome with a strong legal…

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What Does Delay, Deny, Defend – and Now Devalue Mean? How Insurance Companies Undermine Personal Injury Claims
John J. Malm & Associates Personal Injury Lawyers

The tactics employed by insurance companies to undermine personal injury claims are no secret, particularly among experienced attorneys. A story that continues to resonate in the legal community involves a sign reportedly displayed in the break room of a prominent insurance defense firm in downtown Chicago. The sign read: “Delay, Deny, Defend.” This simple yet…

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How to Choose the Right Personal Injury Lawyer for Your Case
John J. Malm & Associates Personal Injury Lawyers

If you’ve been injured in an accident caused by someone else’s negligence, hiring the right Illinois personal injury lawyer is one of the most important decisions you’ll make. A skilled accident attorney can guide you through the complexities of the legal system, negotiate with insurance companies, and fight for the compensation you deserve. At John…

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How Does A Doctor Impact A Personal Injury Case?
John J. Malm & Associates Personal Injury Lawyers

When pursuing a personal injury lawsuit, the role of your doctor goes far beyond diagnosing your injuries and providing treatment. What your doctor says about your injury, the treatment you received, and your long-term prognosis can have a significant impact on the outcome of your lawsuit. In personal injury cases, the court relies heavily on…

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How Insurance Adjusters Are Paid to Undervalue Claims in Personal Injury Cases
John J. Malm & Associates Personal Injury Lawyers

When you file a personal injury claim, it’s crucial to understand that insurance adjusters are not neutral parties. Their primary goal is to save money for their employer—the insurance company—by settling claims for as little as possible. What many claimants don’t realize is that adjusters are often evaluated, rewarded, and even financially incentivized to undervalue…

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What Makes an Insurance Company Choose to Settle Your Personal Injury Case?
John J. Malm & Associates Personal Injury Lawyers

When you’ve been injured in an accident, one of the first questions on your mind might be, “Will the insurance company settle my claim?” The answer is far from simple. Insurance companies don’t settle claims out of kindness—they’re businesses focused on minimizing costs and managing risk. Their decision to settle your personal injury case depends…

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